Website Questionnaire

General Company Information
Company Name
Company Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Contact Name
Contact Phone
Contact Email
What problem does your company solve?
What is your company's value proposition?
Basic Website Details
Do you have a domain name/url yet?
- YES
- NO
Domain Name/URL
Where is the domain name registered?
Do you need me to purchase your domain name?
Have you purchase website hosting?
- YES
- NO
Who did you purchase hosting from?
What does your hosting package include?
Why did you buy that hosting package?
Do you have physical products to ship?
- YES
- NO
Do you have digital products to deliver (Even if they are free products)?
- YES
- NO
Do you plan to accept payments through your website?
- YES
- NO
Will you need to accept credit card payments offline either in person or by phone?
- YES
- NO
What is your deadline for this project to be complete, live and operational?
MM slash DD slash YYYY
What is your budget for this project?
eCommerce Questions
Geographies Info
What Countries do you sell to?
What Countries do you deliver to?
Payment Gateway Questions
Are you set up with an online payment provider/gateway?
- YES
- NO
Who is your online payment provider?
How much will your average online payment transaction be?
Will credit card fees be built into your pricing or will you pass those fees along to your customer in addition to the total transaction amount?
How much in online sales do you anticipate annually?
What is your expected profit margin?
Will you want or need to integrate with an Accounting system?
- YES
- NO
Which Accounting system will you need to integrate with?
Delivery Information
What delivery methods will you offer?
- UPS
- USPS
- FedEx
- Flat Rate
- Per Product Shipping
- Customer Pickup
- Digital Download
Will you need to print packing slips?
- YES
- NO
Will you need to print and/or email Invoices?
- YES
- NO
Who will pay for delivery?
- The Customer
- Our Company
- It Depends on the delivery method selected
What are the dependency factors for delivery and who pays?
Will you offer a FREE delivery method?
- YES
- NO
What are the dependency factors/qualifications for FREE Delivery?
Point of Origin Info
Is the address you provided above the point of origin for delivery?
- YES
- NO
- YES and NO
Address for delivery point of origin 1
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Address for delivery point of origin 2
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Address for delivery point of origin 3
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Sales Tax Information
Will you need to collect sales tax?
- YES
- NO
- Not Sure
What geography will you collect sales tax in?
- Only the state(s) in which we have a physical business presence
- Nationwide throughout the United States
Which states do you have a physical business presence in?
Will you need to collect sales tax on delivery fees?
- YES
- NO
Coupons and Discount Information
Will you utilize coupon codes and/or automatic discounts?
- Coupon Codes
- Automatic Discounts
- Both
Which coupon codes will need to be set up and ready for the official launch of the website?
Will you allow coupon codes to be stacked?
- YES
- NO
Will you allow coupon codes to be used sequentially?
- YES
- NO
When applying multiple coupons, apply the first coupon to the full price and the second coupon to the discounted price and so on.
Will you allow coupon codes to be used in conjunction with automatic discounts?
- YES
- NO
Which automatic discounts will need to be set up and ready for the official launch of the website?
Product Information
How many products will be in your online catalog?
Will your customers benefit from an advanced search system within the product catalog?
- YES
- NO
- I'm not sure
Do you have or are you able to provide a spreadsheet with complete product details for every product?
- YES
- NO
For example, name, description, sku, price, variations, delivery rates, delivery options, inventory amounts, related products, product attributes, minimum/maximum quantities or other rules.
Are any of your products variable?
- YES
- NO
A variable product would be one that requires customers must make specific selections. For example, color, size, or other product options.
Will your customer need to add multiple variations to their cart at one time?
- YES
- NO
How many of your products are variable?
What unit of measure is used for product dimensions?
- Meter
- Centimeter
- Millimeter
- Inches
- Yard
What unit of measure is used for product weight?
- Kilogram
- Gram
- Pounds
- Ounces
Will you need to track inventory on the website?
- YES
- NO
What is your low stock threshold?
When a product stock level reaches this amount you will receive a notification email.
Do you need to display inventory counts for the customer to see on the product page?
- YES
- NO
Will you need to set a Minimum or Maximum order quantity for any products?
- YES
- NO
What are the dependencies for the Minimum or Maximum quantities?
Will you need to set a Minimum or Maximum order value for any products?
- YES
- NO
What are the dependencies for the Minimum or Maximum values?
Do you have any add-on products such as gift wrapping, expedite fees, etc.?
- YES
- NO
Please supply details for any add-on products
Do you have product images you can provide?
- YES
- NO
Do you have images of each product variation?
- YES
- NO
Who handled the product photography?
Offline Payment Questions
Which ways will you need to accept payments offline?
- By Phone
- In Person
- Through a point of sale system
Which Point of Sale solution do you plan to use or are you using?
Website Goals and Objectives
Which of the following are things you want to achieve by having this website?
- Build brand awareness
- A way for customers and prospects to contact us
- Improve our company's online image and representation
- Sell our company's products and services
- Dispense valuable information and establish our company as a thought leader
- Help our company get found in search results
Will the site target...
- Businesses
- Consumers
- Both
Which age groups does your business target?
- Children (Under 13)
- Teens (13 - 18 years old)
- Young Adults (18 - 29 years old)
- Earning Adults (29 - 40 years old)
- Saving Adults (40 - 60 years old)
- Senior Adults (60 + years old)
- Define your own age groups
What are your defined targeted age groups?
Competition
Who are your top 3 competitors
What advantages do you have over your competitors and what proof do you have of those advantages?
What advantages do they have over you?
Can you provide 3 exemplar websites that you really love for reference?
Search Info
Do you have any idea what words or phrases customers use to find the products and/or services that you provide?
Are there specific words or phrases that must be used on your website that you know will get your business to appear in search results?
Resources
Does your company have a logo?
- YES
- NO
What details can you provide about the logo?
For example, file type, file resolution - ie, 1920 x 1080, PPI
Does your company have a style guide or branding guidelines?
- YES
- NO
Check all resources that you, the client will provide:
- Stock Photography
- Company Photography
- Logo
- Illustrations and Artwork
- Copywriting Text/Content
- Sales Copy/Content
Check all resources that you will need The Web Dude to provide:
- Stock Photography
- Company Photography
- Logo
- Illustrations and Artwork
- Copywriting Text/Content
- Sales Copy/Content
Anything Else
Are there any other important details that we haven't discussed?

Website Questionnaire

General Company Information

Basic Website Details

eCommerce Questions

Geographies Info

Payment Gateway Questions

Delivery Information

Point of Origin Info

Sales Tax Information

Coupons and Discount Information

Product Information

Offline Payment Questions

Website Goals and Objectives

Competition

Search Info

Resources

Anything Else